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Return Request
You can return your purchase within 14 days of receiving your goods, without giving a reason. Fill in the fields below — you will be able to review everything before confirming.
Please enter your full name.
Please enter a valid email address.
Please enter your order number.
Please enter the date you received your order.
List each product on a new line.
Please describe the product(s) you wish to return.
Automatically set to today's date.
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Confirm your return
Please check your details carefully. Once confirmed, your return request will be submitted immediately.
Name
Email
Order number
Date received
Product(s)
Date of return request
By clicking Confirm return, I hereby give notice that I am returning the goods listed above under my statutory right of return.
EU Directive 2023/2673 — Right of return. truefuels will process this request and contact you to confirm next steps.
EU Directive 2023/2673 — Right of return. truefuels will process this request and contact you to confirm next steps.
Return registered
Your return request has been submitted and received by truefuels. We will contact you at to confirm next steps within 14 days.
Save or print this page as your confirmation. This reference number and timestamp are proof of your return request under EU Directive 2023/2673.
Reference
Submitted
Name
Email
Order number
Date received
Product(s)
Date of return request